We bought a used 2008 V50 T5 with approximately 40k miles for my wife a few months ago. Since we bought it, I've run into more issues than I care to admit... the most recent problem is that the tailgate won't open.
The tailgate opened fine yesterday, but today it will not. When I press the button above the license plate, I hear and feel a relay click, but nothing happens. I've crawled inside the car to see if there is anything obvious jamming the latch mechanism, and it appears to be clean. I did a little prying with a small screwdriver around the latch from the inside to wiggle it a bit while my wife was outside pushing the release button. I could hear a relay clicking, but the latch won't budge.
So I've got a few questions:
1. Is there anything else that I can try before "digging in" and tearing things apart? I'm assuming that the switch is fine and that there is no blown fuse since I hear a relay click when I press the button. What else can I try that could help solve what appears to be a mechanical (versus electrical) problem?
2. How do I gain access to the release mechanism if the hatch won't open? I've never removed any trim panels from this car, so I'm not sure where to start from the inside... do I remove the lower carpet from the tailgate and work my way up, or do I remove the plastic trim near the rear window and work my way down? Is there any benefit to pulling the spare tire cover / false floor out to get better access to the latch area below floor level?
Thanks in advance for any assistance!
tags: hatch release latch mechanism stuck jammed open closed click