This is my first post; however, I have been viewed this forum for quite some time. I must say that I am pretty disgusted with the transmissions issues and the lack of repair I am experiencing with my S60. This is my third Volvo and more than likely my last.
I have a 2012 Volvo S60 T5 Red. The car was purchased in May of 2011 and currently has 55,000 miles (I drive constantly for work). Approximately one month ago, I began experiencing transmission delays, hesitations, and extremely rough downshifts. When stopping, my RPMs will surge and I will get a slight burst of acceleration. I have had several passengers notice the "kick."
I brought the car to Volvo of Memphis last Thursday, September 6. I drove 1.5 hours to get there and waited 4 hours until the 52,500 mile scheduled maintainence / TCM Software Update to be performed on the vehicle. They told me the update was applied and the transmission was fine. Upon driving the vehicle, I noticed that nothing was different about the harsh transmission behavior. I took the car back and the service manager said he forget to tell me that the problem will correct itself in 2-3 days due to the adaptive nature of the transmission. It has been 10-days since the TCM and the transmission is still stalling, hesitating, delaying in acceleration, and downshifting abruptly. I am calling the service manager tomorrow and discussing the issue with him. I am sure I will have to take another full day off of work and drive 80 miles to wait 4-6 hours and then drive 80-miles home for what? the same results. I will complete the e-mail survey and discuss the issue with VCNA. I only have 5,000 miles left on the warranty and I need the issue fixed.
I previously owned a 2004 Volvo XC90. I had it for two years and then noticed the exact same transmission behavior that I am experiencing now. I took it in the Bergeron Volvo of New Orleans. A service advisor told me that it just needed a new TCM upgrade and it would be fine. The update was applied. The XC still exhibited odd patterns of shifting but the service advisor assured me this was "normal." Two weeks later I was stranded on a highway 50-miles away from home with a completely broken transmission. The entire transmission needed to be replaced ($6,000) so I just traded the car in for a S40. I owned a S40 that was problem free until I traded it in for this S60.
All other issues I have had with this car are minor except the transmission.
2012 Volvo S60 Issues Thus Far: 55,000 miles currently on vehicle
1.) Sunroof Leaks Inside Vehicle During Car Wash (Attempted Repair 3 x with no solutions) - Finally Gave Up
2.) Front Rotors and Pads Replaced at 35,000 miles
3.) AC Compressor is very loud and makes a churning noise (Not Reported)
4.) Major Transmission Issues (TCM Update Performed to no avail)
I am throwing in the towel on Volvos. I am 27-years old and I am confident I will never again purchase a Volvo. The funny thing is that I have asked around and transmission problems are very rare. My father and mother (Both in their late 50s have never had transmission problems). I have owned 3-Volvos (Two purchased New) in ten years and have experienced transmission issues with TWO! Ask around and see how many people you know who have had multiple vehicles with transmission problems. Volvos simply lack quality.
2004 Volvo XC90 T6 Black (Transmission Failed at 65,000 miles)
2008 Volvo S40 Black
2012 Volvo S60 T5 Red (Transmission Issues Continued and Unresolved)
Future: No Volvos