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    1. #1
      Junior Member Steve13's Avatar
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      Air Suspension Failure

      I have a 2017 T6 Inscription. Air suspension quit working yesterday. At start-up and while backing, heard loud tapping rattle at a consistent interval from rear then received "suspension requires serving"'aleart and notification that issue was logged. Air suspension does not activate at driving mode change or with rear button. Everything else on car works; albeit car rides rougher. Headed to dealer tomorrow. Just wondering if others have experienced and what might have happened. I have an excellent dealer, so I'm hopeful for quick repair. I have a little over 10k miles on car.
      Last edited by Steve13; 07-30-2017 at 07:36 AM.
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    2. #2
      Junior Member gsb4522's Avatar
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      Interested to see what the dealer finds regarding your air suspension. At least the car is able to be driven until you can get ot the dealer. Like the air suspension on my 2018.
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    3. #3
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      Quote Originally Posted by gsb4522 View Post
      Interested to see what the dealer finds regarding your air suspension. At least the car is able to be driven until you can get ot the dealer. Like the air suspension on my 2018.
      +1 for the 2018 air suspension knock on wood (25 miles on it though )


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      Banner Advertiser George @ ViVA's Avatar
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      To date. I've heard of 3 air suspension failures from our customer base. All required changing at least 1 air suspension assembly. Won't be cheap!


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    6. #5
      Junior Member Steve13's Avatar
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      Quote Originally Posted by George @ ViVA View Post
      To date. I've heard of 3 air suspension failures from our customer base. All required changing at least 1 air suspension assembly. Won't be cheap!


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      All under warranty; so pretty cheap 😁
      Last edited by Steve13; 07-30-2017 at 12:00 PM.
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    7. #6
      Administrator chris@swedespeed's Avatar
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      The air suspension on my 2016 R-Design had all four air-shocks replaced. I recently took my neighbors to the dealer while she is in France and she had the fronts replaced on her 2016 XC90 R-Design. Both were less than 25k.

      The ambient temp sensor is a common failure. Our family's 2017 Momentum Plus is going in next week to have the sensor replaced. All 3 of the XC90s will now have had it replaced.
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    8. #7
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      Air Suspension Failure

      Quote Originally Posted by [email protected] View Post
      The air suspension on my 2016 R-Design had all four air-shocks replaced. I recently took my neighbors to the dealer while she is in France and she had the fronts replaced on her 2016 XC90 R-Design. Both were less than 25k.

      The ambient temp sensor is a common failure. Our family's 2017 Momentum Plus is going in next week to have the sensor replaced. All 3 of the XC90s will now have had it replaced.
      I left my 2018 in the sun today, specifically the left side mirror got a lot of sun light, and the temperature reading showed around the ambient temp, good to know they fixed it


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      [QUOTE=christopher.moor;5722777]I left my 2018 in the sun today, specifically the left side mirror got a lot of sun light, and the temperature reading showed around the ambient temp, good to know they fixed it

      I believe the ambient temperature sensor is on the right mirror -- mine always reads 10-15 degrees higher when in stop and go traffic and while parked for a while.

    10. #9
      Junior Member Steve13's Avatar
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      [QUOTE=wvinson;5723169]
      Quote Originally Posted by christopher.moor View Post
      I left my 2018 in the sun today, specifically the left side mirror got a lot of sun light, and the temperature reading showed around the ambient temp, good to know they fixed it

      I believe the ambient temperature sensor is on the right mirror -- mine always reads 10-15 degrees higher when in stop and go traffic and while parked for a while.
      Air Suspension is topic of this thread 😊
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    11. #10
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      [QUOTE=Steve13;5724209]
      Quote Originally Posted by wvinson View Post

      Air Suspension is topic of this thread
      Sorry I'm overwhelmed


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    12. #11
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      [QUOTE=wvinson;5723169]
      Quote Originally Posted by christopher.moor View Post
      I left my 2018 in the sun today, specifically the left side mirror got a lot of sun light, and the temperature reading showed around the ambient temp, good to know they fixed it

      I believe the ambient temperature sensor is on the right mirror -- mine always reads 10-15 degrees higher when in stop and go traffic and while parked for a while.
      Hi Wvinson. I have the same issue, same higher temperature reading even after swapping out the sensor at the dealer. Are you just living with it? See also the thread here: https://forums.swedespeed.com/showthr...=1#post5755073

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      [QUOTE=krypttic;5755089]
      Quote Originally Posted by wvinson View Post

      Hi Wvinson. I have the same issue, same higher temperature reading even after swapping out the sensor at the dealer. Are you just living with it? See also the thread here: https://forums.swedespeed.com/showthr...=1#post5755073
      Yes, I'm just living with it -- my dealer keeps telling me everything is normal

    14. #13
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      Quote Originally Posted by [email protected] View Post

      The ambient temp sensor is a common failure.
      This is the real problem! Can confirm that after many hot days of Oklahoma summer we had a sudden cool spell that freaked the sensor out and caused this message to pop up. This sensor needs better calibration for places like Oklahoma where if you don't like the weather.... just wait a few minutes!
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      Junior Member DenverJaguar's Avatar
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      Quote Originally Posted by inteller View Post
      This is the real problem! Can confirm that after many hot days of Oklahoma summer we had a sudden cool spell that freaked the sensor out and caused this message to pop up. This sensor needs better calibration for places like Oklahoma where if you don't like the weather.... just wait a few minutes!
      Pretty sure that's the saying in Colorado, too.
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      For those that have the Air Suspension in their XC90, would you keep the vehicle beyond the warranty period? I suspect it will be an expense repair (though depending on the component failure). Has this system been deployed in other Volvos?

      OP, while not ideal, at-least you are able to drive it.
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      Quote Originally Posted by nhman12 View Post
      For those that have the Air Suspension in their XC90, would you keep the vehicle beyond the warranty period? I suspect it will be an expense repair (though depending on the component failure). Has this system been deployed in other Volvos?

      OP, while not ideal, at-least you are able to drive it.
      I would get the warranty for this alone- no doubt


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    18. #17
      Senior Member Wayne T5's Avatar
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      Quote Originally Posted by nhman12 View Post
      Has this system been deployed in other Volvos?
      No, and that's the biggest reason why I would avoid it, at least until they have the bugs worked out. YMMV.
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    19. #18
      Junior Member Willybz's Avatar
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      Quote Originally Posted by nhman12 View Post
      For those that have the Air Suspension in their XC90, would you keep the vehicle beyond the warranty period? I suspect it will be an expense repair (though depending on the component failure). Has this system been deployed in other Volvos?

      OP, while not ideal, at-least you are able to drive it.
      8000 miles and no issues with the Air Suspension, which is one of the best options on the vehicle. I plan on keeping the XC90 beyond warranty so keep the real world experience with the Air coming. While most of this thread is about warranty work, please comment on anything you hear about what the non-warranty cost of these Air Suspension repairs would be.
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      Quote Originally Posted by Willybz View Post
      8000 miles and no issues with the Air Suspension, which is one of the best options on the vehicle. I plan on keeping the XC90 beyond warranty so keep the real world experience with the Air coming. While most of this thread is about warranty work, please comment on anything you hear about what the non-warranty cost of these Air Suspension repairs would be.
      Have a 2018 XC90 M+ with air suspension too. The dealer said each corner in the front is about 1k each. Not including labor, compressor, valve block etc. Extended warranty pays for itself.


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    21. #20
      Junior Member Skitruckmaskin's Avatar
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      My 4C Air Suspension just failed last week and the dealer has had the car for 3 business days without an update (concerning). I have Blizzaks on my truck and there is a snow storm coming tomorrow that will I need to drive in, so this is pretty disappointing. One of the many reasons I purchased my first Volvo was because of its Arctic roots, and my theory that this would be a good winter driver and a strong performer in the snow. The cold snap we are having in the Northeast may possibly have played a role in this failure. I have a warranty, and so I will think hard about trading or selling this vehicle prior to warranty expiration. All of that said, I have greatly enjoyed the 4C air when working, and I have also utilized the off-road mode like the other posters to get through rutted out VT roads effectively during freeze-melt cycles. I have gone through many foibles with this car as an "unofficial" test pilot. 2 of my neighbors now own them since my purchase. The car suits so many of my needs with kids and gear and safety and tech. BUT, there have been too many trips to the dealer for me to consider being a test pilot again for any brand. My XC90 RD was pre-ordered and the first 2016 RD sold by my dealer. I am still trying to fall back in love w/this car
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    22. #21

      Also got the air suspension failure message over the holidays

      Of course it happened while traveling to see family and was unable to get it fixed by the other dealer in time so had to drive it home (West Palm Beach dealer said it was drivable and it drove ok).

      Now back home and my dealership said to call Volvo Roadside Assistance to have it towed so they can service it.

      Very disappointed as we致e only had it since November and it had barely 3K miles on it when this happened!

      On top of that, the check engine/emission control light came on and is still on. Not a reassuring start for this vehicle! Sad thing is we love it otherwise (denim blue Momemtum + T6 with tow package and HUD). Good news is I was leery of the reliability so we池e leasing and have free maintenance for the life of the lease and under warranty the whole time. Will update once the dealer gets the car on Monday.

    23. #22
      Junior Member Mellow Guy's Avatar
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      I got my XC90 back from the Volvo service department with the air suspension off and jacked up high. They did fix it, but didn't admit to anything.
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    24. #23
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      Quote Originally Posted by Mellow Guy View Post
      I got my XC90 back from the Volvo service department with the air suspension off and jacked up high. They did fix it, but didn't admit to anything.
      they didn't deactivate it before putting it on a lift. This is like Air Suspension 101. Find another dealer.
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      Junior Member gsb4522's Avatar
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      What do you mean "off and jacked up high" The service department would indicate on the service order what they did under warranty regarding the air suspension.
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    26. #25
      Junior Member Steve13's Avatar
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      Quote Originally Posted by Steve13 View Post
      I have a 2017 T6 Inscription. Air suspension quit working yesterday. At start-up and while backing, heard loud tapping rattle at a consistent interval from rear then received "suspension requires serving"'aleart and notification that issue was logged. Air suspension does not activate at driving mode change or with rear button. Everything else on car works; albeit car rides rougher. Headed to dealer tomorrow. Just wondering if others have experienced and what might have happened. I have an excellent dealer, so I'm hopeful for quick repair. I have a little over 10k miles on car.
      An update: Car repaired, air pump for air suspension failed. First failure the dealer had seen.
      Last edited by Steve13; 08-02-2017 at 10:23 PM.
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    27. #26
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      Quote Originally Posted by Steve13 View Post
      An update: Car repaired, hydraulic pump for air suspension failed. First failure the dealer had seen.
      The system the XC90 uses I thought was pneumatic, meaning it uses air, not fluid like a hydraulic system?


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      Quote Originally Posted by christopher.moor View Post
      The system the XC90 uses I thought was pneumatic, meaning it uses air, not fluid like a hydraulic system?
      It is called air suspension, so...

    29. #28
      Junior Member Steve13's Avatar
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      [QUOTE=christopher.moor;5733889]The system the XC90 uses I thought was pneumatic, meaning it uses air, not fluid like a hydraulic system?

      I mis-spoke; regardless the pump went out... my bad. After all it is called "air suspension."'I corrected. 😳



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    30. #29
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      Quote Originally Posted by Steve13 View Post
      An update: Car repaired, air pump for air suspension failed. First failure the dealer had seen.
      It's ALWAYS the first failure the dealer has seen...

    31. #30
      Junior Member Nickshu's Avatar
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      This thread is giving me flashbacks to my Range Rover, it's air suspension was constantly broken. I did opt for the air suspension on my 2018 order. Maybe I'll be buying an extended warranty.
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      Quote Originally Posted by Nickshu View Post
      This thread is giving me flashbacks to my Range Rover, it's air suspension was constantly broken. I did opt for the air suspension on my 2018 order. Maybe I'll be buying an extended warranty.
      Just got my 2018 and I have the air suspension, get the warranty, I think it would pay for itself.


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      Quote Originally Posted by Nickshu View Post
      This thread is giving me flashbacks to my Range Rover, it's air suspension was constantly broken. I did opt for the air suspension on my 2018 order. Maybe I'll be buying an extended warranty.
      Panameras are known to have lots of air-suspension problems also. My Panamera 4 has it, and I've noticed that it doesn't work as well in cold weather. In future, I think I'll avoid cars with air suspension.

    34. #33
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      A little late to the party...
      I also had the "Air Suspension Failure" in the first 6month/10K on my 2017. After 4 days of the suspension not moving and the warning message every time I drove, the message disappeared and full function returned the morning that the dealership came to pick up the car or service (figures).. They claimed it was a software issue and an update was made to resolve... ~3 months and no reoccurrence.

    35. #34
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      How much coverage does the CPO warranty give on the air suspension?

    36. #35
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      Quote Originally Posted by OasisNYK View Post
      How much coverage does the CPO warranty give on the air suspension?
      all of it. Treat CPO as an extension of the original warranty. Now if you have some aftermarket extended warranty I cant help you there.
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