Unfortunately, we have been having many issues with our XC90 like brakes squeal, rattles, sensus issues, and the biggest of all is power loss on the highway. With this said, we have opened many cases with Volvo customer care, including one where a regional tech came out to our dealership and replaced a lot of the big parts in the car including the rear floor pan of the car for a rattle. More recently, we opened up multiple cases where the first case got denied but then the second case was approved for a buyback on 05/15 saying that "you should hear from Stericycle in the next week or two" only to receive no information. Then, thinking it would be a quicker process to do a trade assist, I requested a trade. After confirming that a trade was possible, I picked out a T8 on 06/20 only today to recieve information that I will not be able to trade into a T8 even if I was willing to pay for it. Making it worse, the numbers they gave me on going into a safe, functional, car was very high. I am very lost as to what to do at this point and am becoming very frustrated. If any of you have any suggestions please help me out. Also, not to mention, the car has been sitting at the dealership for this entire time.