
Originally Posted by
gunshow
Software 2.0 updates should NEVER be charged for the software itself. HOWEVER... we do not work for free and if Volvo was paying us 1/2 hour to do software, the customer or dealer should be paying us techs the same. The risk on SW failures and the aftermath of a failure is the reason I will never do "free" software.
I literally just lost 5 hours (minimum) of paid hours a week and if customers, dealers, and Volvo think I will just eat this with a smile, they are mistaken <img src="http://www.vwvortex.com/Anthony/Smilies/mad.gif" border="0" alt="" title="Mad" class="inlineimg" />
No and I mean no one should work for free at any job.
That being said, some people could mes-represent their statement and make it look as someone else should be the escape goat for this.
Let me tell you what I think and I believe many if not all believe the same.
We are only releasing pressure in ways that might seem inaccurate, but what everyone here wants is for Volvo to honor their deal that they’ve extended to current owners by:
1)reimbursing in full the dealers -> Techs for such jobs.
2)provide these jobs as promised for free to the customers.
Trust me when I tell you. These costs were already considered when they priced their cars to the market.
So at the end I believe we “customers and techs” should stand together and support each other in holding them to their words.
*And I genuinely believe that this is what Gunshow and Tech are trying to advocate by sharing all what they are sharing with us.*
Thank you guys for helping us and for being you.
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