Appealing to this group for advice...
So I've been hit with the engine misfire issue. Dealer diagnosed it as failed spark plug on cylinder 3, loss of compression and potentially engine damage. Dealer is saying that they need to do further teardown which would cost $3500 (?!). Carmax MaxCare left me out to dry, saying that spark plugs and damages resulting from bad spark plugs aren't covered.
I'm currently at ~52200 miles. The service advisor said they will talk to Volvo and see what they're willing to do to help. I already emailed VCNA requesting that they extend coverage since the issue is due to a bad spark plug that has a known TSB on it. I get that I should have done my research first but how can a such a TSB not turn into a recall?
Do I have an argument with VCNA or should I get an lawyer on this?
thanks in advance.