I live in Michigan and have gone through a dealership that is unfamiliar with the OSD process.
When I finalized my payment to the dealer and before travel to Sweden, I was told essentially that their part was done-other than cleaning my car upon arrival from Sweden.
While they charged me $220 for the 'documentary fee, service fee, etc' I was told that it was up to me to register and plate my car through the Michigan Secretary of State. At the time, I asked for them to waive the $220 fee since I would be doing my own work and was told in short, 'no.'
Because I want a personalized tag, and because I want my car tagged and titled when it arrives sometime in the next 2-3 weeks, I visited my SOS branch Friday to pay sales tax and register and plate the car. At the SOS, I was informed that they could NOT register my car until they see papers from my port of entry into the US. I'm assuming those papers will be WITH the car when it arrives at my dealership.
So if I can't 'pre-register' my vehicle without port of entry papers, and I have a dealership that has told me I'm on my own...what next?
There is no way I'm leaving my car at the dealership for them to get some free advertising on (It's a V60 Polestar) while I wait for my paperwork to come from the State of Michigan.
At this point, I'm expecting to show up with my extra key and simply drive my car off their lot with NO license or registration. I don't suspect the dealership will feel comfortable with that-yet they've been no help so far.
I have no real problem registering the car on my own, but I WILL be asking for a refund of my $220 doc fee that the dealership has charged. It doesn't help that I'm working with the Volvo Sales Manager; I think my appeal is going to have to go up to the owner of the dealership. (Who will likely kick it back down to the sales manager.)
Any advise? Anyone experienced something similar?
Thanks in advance.