I recently had my 10k service where they also updated the software in the car.
I'm not sure, but it appears that when I start the car it no longer chooses Individual Drive mode, instead it is at the default Comfort setting.
I am almost positive that before they did the update it was always in Individual mode.
I do have my key as it has my name on the screen when I get in. I have also saved my profile once again, but each time I start I have to select the drive mode.
Have I mis-remembered, or is it not saving my preference?