Any impact from corona virus on march/April OSD deliveries ? - Page 3
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    1. #71
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      Post June 30 Delivery Request Cancelled w/Refund Happy Ending

      Hi All,
      I haven’t seen this scenario in this thread so I wanted to share.

      First, let me clarify that I put a $3K deposit on a kick-ass XC-60 with a Gothenberg pickup date of 7/10/20. About the time that I received the Please sign Volvo Overseas Delivery Order Document via email, Corona was beginning to accelerate. This document had a signing deadline of May 25, so I decided to wait and see how Corona was going.

      Well you all know the rest and once the EU closed it's borders I called my local dealer, they confirmed that the car wasn't in the build pipeline and cancelled the order refunding my deposit.

      - A big shout out to the Lebanon, NH Volvo dealership - https://www.volvocarsoflebanon.com/

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    3. #72
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      Nov 2019
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      Maryland
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      Well, just got an updated E-mail from Barbara. I am no longer getting my Volvo by April 15th. Dropping the car off at the FDC on March 16th, they thought that it would get loaded on a RORO ship that Friday the 20th. Well, it did not. It is now slated to be on the vessel known as the Freedom. The note read as follows:

      Barbara
      03/25/2020 08:30 AM

      Your vehicle is on the vessel the Freedom that is scheduled to leave Sweden on 3/29/20 and arrive at the port of Baltimore approximately on 4/21/20.

      Once your vehicle arrives in the port it must clear customs and then complete port processing before getting turned back over to Volvo to arrange transport to your retailer.

      After your vehicle has cleared customs you will receive an email from our port broker IFF, Inc, with instructions to contact our office for updated information on when your vehicle should reach your dealership.

      Due to the Coronavirus there may be delays beyond our control in getting the cars to the dealers.

      For information on the possibility of tracking your vehicle you can contact Claims Plus after about a week after sailing at [email protected] for instructions on how to track the vessel.

      Med vänliga hälsningar!

      Yours Sincerely,
      Barbara
      Volvo Overseas Delivery
      800-631-1667

    4. #73
      Lucky you.
      Ours is cooling the wheels in the factory, so they will restart shipping after Easter. Factory is closed since Monday till Easter.

      Oh well, it is minor inconvenience compared to whole C19 affair.

      Enjoy tracing the ship !

      /kleks

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    6. #74
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      Mar 2018
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      Connecticut
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      Quote Originally Posted by vihrea View Post
      Hi All,
      I haven’t seen this scenario in this thread so I wanted to share.

      First, let me clarify that I put a $3K deposit on a kick-ass XC-60 with a Gothenberg pickup date of 7/10/20. About the time that I received the Please sign Volvo Overseas Delivery Order Document via email, Corona was beginning to accelerate. This document had a signing deadline of May 25, so I decided to wait and see how Corona was going.

      Well you all know the rest and once the EU closed it's borders I called my local dealer, they confirmed that the car wasn't in the build pipeline and cancelled the order refunding my deposit.

      - A big shout out to the Lebanon, NH Volvo dealership - https://www.volvocarsoflebanon.com/
      Good for you! Hopefully you can try again when this all clears. I signed all my documents because I did this earlier.

      I'm having mixed feelings about the whole thing. I love the car and will be very happy driving it in the USA when it eventually comes, but will hate missing the road trip (Volvo won't provide rental), which if scheduled would have been in mid-June. A free upgrade to the next model year would definitely be a satisfactory compensation for this, but that appears to be unlikely. I'll take the free plane tickets for a visit and factory tour next year, add a train to Stockholm where I'll spend a few days, see Copenhagen too on the way to Gothenburg or back home, but I sort of wish I could just apply the deposit to a car and driving experience for summer 2021.

      Yes, I realize these are first-world problems and they may seem silly if God forbid things get really bad around here. Hopefully everyone and their loves here will be safe!
      Future: 2020 V60 CC Birch Light with Advanced Package and Bowers and Wilkins (OSD summer 2020)
      Current: Subaru Outback 2015, Limited

    7. #75
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      Hello ap17...my OSD was originally scheduled for 4/28, which we all know is not going to happen. When I called Barbara to see what my options were, I was surprised to hear that Volvo will allow rescheduling the delivery date up to September 2020. So we moved our delivery date to September 1. No one knows if even this later date will be feasible but I thought I would at least kick the can down the road and see what happens. I'm not sure if September would work for your family's personal travel schedule, but just thought I would let you know that moving the delivery date is an option. Hope things work out for you either way.
      Dec 2016 OSD: 2017 XC90 T6 Inscription | Magic Blue | Amber | Vision | Conv | B&W | 21" Wheels | HUD | Polestar
      Apr 2020 OSD (pending): 2020 XC40 T5 Momentum | Ice White | Charcoal Textile | Advanced | Multimedia | Premium

    8. #76
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      Connecticut
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      Quote Originally Posted by maxchi View Post
      Hello ap17...my OSD was originally scheduled for 4/28, which we all know is not going to happen. When I called Barbara to see what my options were, I was surprised to hear that Volvo will allow rescheduling the delivery date up to September 2020. So we moved our delivery date to September 1. No one knows if even this later date will be feasible but I thought I would at least kick the can down the road and see what happens. I'm not sure if September would work for your family's personal travel schedule, but just thought I would let you know that moving the delivery date is an option. Hope things work out for you either way.
      Thank you! I will see what I can do!
      Future: 2020 V60 CC Birch Light with Advanced Package and Bowers and Wilkins (OSD summer 2020)
      Current: Subaru Outback 2015, Limited

    9. #77
      Junior Member JTXC60's Avatar
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      Apr 2018
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      Quote Originally Posted by rapayn1 View Post
      Well, just got an updated E-mail from Barbara. I am no longer getting my Volvo by April 15th. Dropping the car off at the FDC on March 16th, they thought that it would get loaded on a RORO ship that Friday the 20th. Well, it did not. It is now slated to be on the vessel known as the Freedom. The note read as follows:

      Barbara
      03/25/2020 08:30 AM

      Your vehicle is on the vessel the Freedom that is scheduled to leave Sweden on 3/29/20 and arrive at the port of Baltimore approximately on 4/21/20.

      Once your vehicle arrives in the port it must clear customs and then complete port processing before getting turned back over to Volvo to arrange transport to your retailer.

      After your vehicle has cleared customs you will receive an email from our port broker IFF, Inc, with instructions to contact our office for updated information on when your vehicle should reach your dealership.

      Due to the Coronavirus there may be delays beyond our control in getting the cars to the dealers.

      For information on the possibility of tracking your vehicle you can contact Claims Plus after about a week after sailing at [email protected] for instructions on how to track the vessel.

      Med vänliga hälsningar!

      Yours Sincerely,
      Barbara
      Volvo Overseas Delivery
      800-631-1667

      Back in February when I ordered my XC60 I wasn't sure an OSD was possible so I went with a regular US delivery. My car was completed on 3/6, arrived at the Port of Gothenburg on the 10th and departed on the 20th. Originally, it was supposed to stay on the same ship and arrive on the 8th of April in Baltimore. Right before it departed from the Port of Gothenburg it changed to be discharged at South Hampton England, wait a day then board another ship for Baltimore. Then it switched to sitting at the port for 10 days in Belgium. Since the car has been sitting at the port in Belgium the ETA has been pushed back twice and now it is showing an arrival in Baltimore on 4/30 as of when I checked this morning.

      With all that is going on in the world, it could be a whole lot worse so I will be patiently waiting for it's arrival. Now time to tell myself to stop constantly checking the Wallenius Wilhelmsen tracking website.

    10. #78
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      Maryland
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      I'll be checking back here for help in tracking if it doesn't work as well I hope it does. Right now, without my car even being on a ship, I can't test it with my VIN yet. :-) There was a Swedish-flagged ship at the car terminal on March 20th named the Traviata and its status is delayed. It never left the port. There was another RORO ship named the City of Oslo that departed the Gothenburg car terminal on Monday the 23rd. It was a Singapore-flagged car carrier though. It left from Quay 601 headed to Zeebrugge. Since Zeebrugge is a village port on the coast of Belgium, and the XC40s are actually built in Ghent, Belgium, I am not sure if the XC40 that was built in Ghent and then shipped to Gothenburg for me to see it at the FDC as part of my OSD trip to Sweden on the 16th, then goes back on a ship to Belgium before sailing to the United States. :-)

    11. #79
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      Thanks for this very useful information. I had just had contact with my dealership who did not say this was an option. I have heard Barbara’s name being used frequently- can someone provide contact information? Thank you for any further information provided.

    12. #80
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      Barbara
      Volvo Overseas Delivery
      800-631-1667


      Sent from my iPhone using Tapatalk

    13. #81
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      Quote Originally Posted by 6ofus View Post
      Thanks for this very useful information. I had just had contact with my dealership who did not say this was an option. I have heard Barbara’s name being used frequently- can someone provide contact information? Thank you for any further information provided.
      Barbara is the go to person if you have a problem with your OSD car purchase/order. Obviously there are also many members with OSD experience on this web site.

      Not sure what option you refer to. Check out the Overseas Delivery Update on the volvocars.com web site. to view the 3 options for new cars on order by April 15th or new orders by September 2020. Suggest you add your State since there maybe more experienced OSD dealers nearby.

      BTW Barbara's contact info was proved in an above post.
      Last edited by billxc70; 03-28-2020 at 11:12 AM.
      Current Rides:
      2018 V60CC T5 OSD, Mussel Blue, My Wheels.
      2016 XC60 AWD T6, OSD, Flamenco Red Metallic. Wife's Car.
      2014 XC60, Black CPO. Daughter's Car.

      Previous Rides:
      2014 XC70, OSD, Seashell Metallic. My Wheels.
      2010 XC60 OSD, Orinoco Blue Metallic. Wife's Car
      2007 S40T5, Black, CPO. Daughter's Car

    14. #82
      Member GregK's Avatar
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      Quote Originally Posted by billxc70 View Post
      Barbara is the go to person if you have a problem with your OSD car purchase/order. Obviously there are also many members with OSD experience on this web site.

      Not sure what option you refer to. Check out the Overseas Delivery Update on the volvocars.com web site. to view the 3 options for new cars on order by April 15th or new orders by September 2020. Suggest you add your State since there maybe more experienced OSD dealers nearby.

      BTW Barbara's contact info was proved in an above post.
      Barbara was extremely helpful with our problem OSD order in the past!
      2012 S60 T5 (OSD 4/2012) Ember Black/Offblack l Premium,Multimedia,Climate,Dynamic l BLIS/PCC/ABL/F&R Park Assist/Sport Pedals/Chrome Endpipes

      2016 XC90 T6 (OSD 5/2016) Crystal White Pearl/Amber/Black l Momentum Plus,Vision,Convenience l 20" Alloy wheels/Wood steering wheel/Child booster seat/Black headliner/PA II

    15. #83
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      So I was able to reach Barbara right away; she is very nice and helpful. My car, with the scheduled pickup for June 18th, was built March 19th. There is still a sliver of hope things will be okay by June 18th I suppose. If not, I have until September 20th to do the Swedish road trip. Otherwise, I can get the car delivered to me and I have until June 18, 2021 to use those tickets and get the tour. I may try to scramble and make reservations for the two weeks ending at Labor Day, though that is high season for tourism and I suspect a lot of places are taken by now (although many may also be cancelled).

      She said I can put in to have the car delivered ASAP if I want. So if in late April I know the the whole summer is impossible, and I'm just going to fly over next year, I can have the car shipped sooner.

      I also was told that due to the factory shut-down they have temporarily paused new OSD orders going forward so that everyone who has already ordered will get their car built as quickly as possible.
      Last edited by ap17; Yesterday at 10:03 PM.
      Future: 2020 V60 CC Birch Light with Advanced Package and Bowers and Wilkins (OSD summer 2020)
      Current: Subaru Outback 2015, Limited

    16. #84
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      'ap17' - thanks for the informative/timely update! As I gaze into my "Crystal Ball" I can see where your June 18th OSD delivery date is still feasible - if not highly probable! Did Barbara give you any kind of a "go/no-go" deadline date? From what I've read here by the time you get to that point the car is already yours and paid for - is that correct? This is also a good segway to well - if you know the car is built - do you know the VIN number? And if you know the VIN you can also pay for it/pursue getting your car loan in order, right? Then the car is really yours!

      My OSD is right around a month after yours - and my assumption is that my car has not been built yet - and the "Crystal Ball" is very, very hazy on when the Torslanda factory will resume production - hence my keen interest in watching how yours exactly plays out! Hoping you don't mind!

      Thanks again for the update!
      Future: 2020 V90 CC (OSD)
      Current: 2017 Subaru Outback Touring
      Previous: 2005 Volvo V70R
      1971 Triumph Tiger 650 (OSD)

    17. #85
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      Quote Originally Posted by ragu View Post
      'ap17' - thanks for the informative/timely update! As I gaze into my "Crystal Ball" I can see where your June 18th OSD delivery date is still feasible - if not highly probable! Did Barbara give you any kind of a "go/no-go" deadline date? From what I've read here by the time you get to that point the car is already yours and paid for - is that correct? This is also a good segway to well - if you know the car is built - do you know the VIN number? And if you know the VIN you can also pay for it/pursue getting your car loan in order, right? Then the car is really yours!

      Thanks again for the update!
      I didn't ask for the VIN number but I was told it does exist. I'm worried about my wife's health - she is below the risky age and otherwise healthy, but has a chronic lung condition. If the virus really clears by June we'll go. Or, if we get it before June and recover so that we have immunity, we will go. Otherwise I'm going to be very cautious.

      I'll definitely keep you informed about the updates moving forward!
      Last edited by ap17; Today at 09:06 AM.
      Future: 2020 V60 CC Birch Light with Advanced Package and Bowers and Wilkins (OSD summer 2020)
      Current: Subaru Outback 2015, Limited

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