My wife and I just completed a 2400 mile round trip drive in my 2020 V60 Cross Country. The vehicle now has 9700 miles on it, and I thought I would share my observations.
Overall: I'm completely satisfied with this vehicle. Exterior and interior styling are excellent and should look contemporary for years. I still smile every time I approach my car, and I've had several strangers approach me at gas stations, parking lots, and fishing venues asking me what it is, how I like it, etc.
Build quality: So far, excellent. No problems to report of any kind, nor any squeaks or rattles. No wind noise.
Interior comfort/ergonomics: I've always known Volvo seats were excellent. Now that I've owned my car for a while, I get it. Yes, the seats are immediately comfortable, but they also STAY that way on long drives. The driver's seating position is excellent, and I've not changed my seat settings since the first week of ownership. The massaging seats are one of the nicest new car features I've experienced for a long drive. Interior ergonomics are excellent for the instrument panel and the switch gear, and very good for Sensus controls once you memorize where things are. I'll take the trade-off of software pages/layers vs. a raft of buttons any day. The cabin was very quiet, with the exception of tire noise on older roads.
Cargo capacity: with the rear seat down, my CC swallowed two full size golf bags, two full size suitcases, an airline sized roller bag, two folding chairs, a large athletic bag, three or four of my wife's tote bags (why can't we use another suitcase?), a travel fishing rod and tackle backpack, a small Yeti, and a couple of similar sized boxes of gear ... all without blocking the view from my inside rear mirror. I'm guessing all of this took up about 80% of the total cargo capacity. I was really surprised how much it could carry and how easily it all fit. Based on this trip, I will not be purchasing a roof box down the road.
Performance/Handling: Loaded with all of the above, the car didn't miss a beat. Acceleration was brisk and never felt strained. Handling was virtually identical to an empty vehicle, although braking distance increased slightly. I didn't feel overloaded, the tail wasn't dragging, lane changes were effortless and predictable, and passing performance was more than adequate at all speeds. Very solid overall performance up to 80 mph.
Pilot Assist: incredibly useful on long trips. It's not perfect, but it decreases driver workload significantly and adds an overall layer of safety (and feeling of safety) that I found extremely valuable. It's ALWAYS watching the road and traffic. If it only could do something about tailgating ...
Fuel Economy: Best stretch: 31 mpg. Worst Stretch: 25 mpg. Average over 2400 miles: 29 mpg. Average speed was 75 mph. Auto engine start/stop was engaged at all times.
Niggles: CarPlay connectivity failed a couple of times and required a vehicle restart ... not optimal when you are on the highway. I could have used an additional cup holder in the door. The sun visors don't swing completely flush with the passenger door when you swing them over to block side-sun. Stronger AC would have been helpful for quicker initial interior cool down (it did cool down and maintain temp in 90 degree heat).
Kudos to Volvo for turning out such a stylish and useful car!