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    1. #1
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      2 month owning a V60 Pole* and ask for help

      Hello all

      I have bought a late 2016 V60 Pole*. This is a several year dream for me for 2 reasons> making wife to accept it took me more than 1 year and also i wanted a performance safe family car.
      Having 2 left hands and not prone to do mechanical stuff myself i must rely on others when needed. So i ask here help to try not to be robbed with my problem.

      So my issue is that yesterday i removed the 19 inch winter wheels and put in the 20 inch summer ones.
      When taking the car from the garage, turned the steering all to the right and i get 2 big like clunk noise and i clearly feel them in the steering wheel. It-s like missing a tooth or something...
      Nothing like this i noticed with the 19 inch tires, this is what makes me really confused.

      So i test and stopped i turn the wheels all the way each side and nothing, if i do parking like maneuvers, i get this loud shaking clank in the right front wheel.
      Searched already and found countless posts about clunks but i just dont understand why with 19 inch wheels nothing and now with 20 this happens.

      Can someone please help me figure this out?

      Best regards
      Fred

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    3. #2
      Junior Member mtnpolestar's Avatar
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      I would check ALL the wheel studs to make sure they are all tight seated. Jack up each wheel and yank on it really hard several times to see that the wheels are not some how a bit loose.
      Is something stuck in the inner wheel that is hitting the brake caliper? Just some thoughts....

    4. #3
      Senior Member Wayne T5's Avatar
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      Congrats on the new to you P* Fred!

      I agree with mtnpolestar. I wonder if there is a centering ring stuck on the hub from the winter wheels that were just removed that is preventing the stock wheels from seating correctly. What winter wheels do you run?
      Past: '94 854, '99 S70 T5 SE, '99 S70 GLT, '04 S60R M, '12 S60 T5, '13 S60 T5, '15 S60 RD, '05 V70R GT
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    6. #4
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      Hello and thank you for your replies.

      I have removed 2 times this wheel and i believe i have tighten it correctly, i will do it again today and let you know.
      For winter i have been given with the car, they are the size Volvo recommends and i have no idea what the are
      I will also check carefully if i see and marks on the calipers.

      This phenomena only happens with i turn the steering all the way either left or right and is only in that wheel.
      Do you agree that if i had a problem with cv, steering or something this would happen not only in the case i turn all the way the steering right?

      Thank you Wayne, i am very very happy with the car, it's only 27k kilometers.
      Hope brings me great joy!

      Update:

      I think i found the 19" rims:

      Felgi Diewe Briosa
      https://xfelgi.pl/felgi-diewe-briosa...9nx-5108a50634
      Last edited by unhuzpt; 04-11-2020 at 04:43 AM.

    7. #5
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      2 pics from it
      PS - my charger died so using an old one



      Late 2016 V60 Polestar black Onyx proud owner

    8. #6
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      The tires are:

      original polestar wheel: 245/35 R20

      winter wheel: 235/40 R19

      So i have removed again the front wheels and can not find any problem.
      I am sure i torqued them correctly and again when getting full turn of the steering i have that know type sound and vibration.
      Now with the 19" i turn all the way each side and nothing....

      This is hurting my brain...
      Late 2016 V60 Polestar black Onyx proud owner

    9. #7
      Member carreragt7's Avatar
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      Have you tried swapping the front wheels to opposite sides to see if it’s same issue? Or put the 19” back on to see if it still makes the noise?

      If you’re torquing the wheels on properly, that’s a weird one.

      I’ll admit I know next to nothing about the P3 chassis... But if swapping the 20” wheels between sides doesn’t change anything, but putting the 19” back on does, I’d assume something is out of place in the wheel well area that is catching with the slightly larger wheel setup.
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    10. #8
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      This old post may help to explain: https://forums.swedespeed.com/showth...on-tight-turns

      I had a similar issue and a wheel alignment fixed it.
      Last edited by V60P*; 04-12-2020 at 09:48 AM.

    11. #9
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      Quote Originally Posted by V60P* View Post
      This old post may help to explain: https://forums.swedespeed.com/showth...on-tight-turns

      I had a similar issue and a wheel alignment fixed it.
      Hello

      First let me thank you for this link.
      So you tell me that this problem is solved by doing the alignment in toe-in and this should fix the issue?
      I hope this makes it fixed, it will be the 5th time i will swap the tires in 3 days lol

      The image by venth is the alignment that should be done to the car or there is some other source for the correct information?
      Can't believe Volvo made a car that bumps when turning the wheels lol

      I can not go to align now as for our new friend covid but i will do as soon as we can leave home for things like this!

      Thanks a lot!
      Last edited by unhuzpt; 04-12-2020 at 04:04 PM.
      Late 2016 V60 Polestar black Onyx proud owner

    12. #10
      Member carreragt7's Avatar
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      I didn’t see this answered directly, what happens if you put just that one 19” wheel back on and leave the rest the 20”?
      Does it not have the issue? Or when you’d swap the 20” fronts to the other sides?

      This is relatively easy to do and might narrow it down to a specific wheel issue or help further the alignment argument.
      Last edited by carreragt7; 04-12-2020 at 06:46 PM.
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    13. #11
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      Hi

      I didn't understand to do that.
      today in the afternoon i will replace all the wheels like you say and get back

      What i have noticed is with e 20"s the steering wheel has a noticeable change in behavior, seems more heavy and prone to go to center, also i is not straight, it's slight to the left and with the 19" it's more to the left when driving.
      Last edited by unhuzpt; 04-12-2020 at 11:17 PM.
      Late 2016 V60 Polestar black Onyx proud owner

    14. #12
      Junior Member mtnpolestar's Avatar
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      Quote Originally Posted by unhuzpt View Post
      Hi


      What i have noticed is with e 20"s the steering wheel has a noticeable change in behavior, seems more heavy and prone to go to center, also i is not straight, it's slight to the left and with the 19" it's more to the left when driving.
      That might indicate it's more alignment related.....

    15. #13
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      Hello

      So yesterday i went to the shop to align and... well...
      It is worse than before.

      This means i should mimic the person in the linked thread above and tell them to put toe in front at the minimum recommended and at zero in the back?
      Help please, i know nothing about alignment.
      these numbers are like chinese to me

      Here is the report:
      Last edited by unhuzpt; 04-15-2020 at 09:43 AM.
      Late 2016 V60 Polestar black Onyx proud owner

    16. #14
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      Ok i went to do a test....

      In the entrance of my house the road is in slope, i would say something like 5 to 8% and really when we park/leave parking and turn the steering all the way any side we have this clunk like we driving over wood sticks.
      But i went testing in a leveled road and no such thing happens so i have to think this is related to the inclination.
      Any ideas?
      Late 2016 V60 Polestar black Onyx proud owner

    17. #15
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      Ok, take a big breath and relax. What your describing sounds like the front two piece rotors shifting around. This has been widely described on the P* FB page. I can't explain why the summers and winters produce different results. Its possible that your strut bearings are worn out, but those would react the same with either summers or winters on. My bet is the two piece rotors.

    18. #16
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      Hello everyone

      I just made a video of the problem hoping that someone has had the same and help, still with this issue...

      https://drive.google.com/drive/folde...4g?usp=sharing
      Late 2016 V60 Polestar black Onyx proud owner

    19. #17
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      Thank you for your idea.
      I had the car checked in Volvo dealer and nothing was found...
      Late 2016 V60 Polestar black Onyx proud owner

    20. #18
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      Quote Originally Posted by unhuzpt View Post
      Hello everyone

      I just made a video of the problem hoping that someone has had the same and help, still with this issue...

      https://drive.google.com/drive/folde...4g?usp=sharing
      Hello

      Can someone please check the video and tell me what you think?

      Thank you
      Late 2016 V60 Polestar black Onyx proud owner

    21. #19
      Member carreragt7's Avatar
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      Your link doesn’t work. Can’t view the video, even when copying and pasting link to browser. Gives an error.
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    22. #20
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      Hello

      Sorry i dont know why...

      Can you please test this link? Thanks


      Last edited by unhuzpt; 04-27-2020 at 05:13 AM.
      Late 2016 V60 Polestar black Onyx proud owner

    23. #21
      Senior Member Wayne T5's Avatar
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      That sounds pretty bad. I am shocked that the dealer didn't see anything wrong with that. I'd ask another dealer and maybe join the Polestar facebook group that gets more traffic than this site.
      Past: '94 854, '99 S70 T5 SE, '99 S70 GLT, '04 S60R M, '12 S60 T5, '13 S60 T5, '15 S60 RD, '05 V70R GT
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    24. #22
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      Agree with Wayne T5 - that doesn't sound right, get a second opinion.

    25. #23
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      Quote Originally Posted by Wayne T5 View Post
      That sounds pretty bad. I am shocked that the dealer didn't see anything wrong with that. I'd ask another dealer and maybe join the Polestar facebook group that gets more traffic than this site.
      2nd that - sounds like the dealer isn't very competent if they can't find anything. Definitely find an independent shop or another dealer for sure.
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    26. #24
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      Try this: do the same exact maneuver but with a driver applying slight/moderate pressure to the brakes. See if it disappears.

    27. #25
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      Hello

      Thank you all for taking time to check this.
      I have another visit to the dealer for the next 15th and this time will not accept i dont know/i dont find as an answer.
      Lets see what comes out of it....
      Late 2016 V60 Polestar black Onyx proud owner

    28. #26
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      Quote Originally Posted by unhuzpt View Post
      Hello

      Thank you all for taking time to check this.
      I have another visit to the dealer for the next 15th and this time will not accept i dont know/i dont find as an answer.
      Lets see what comes out of it....
      Keep us posted on this. I’d like to know in case (touch wood) it ever happens. Sorry to hear when a fellow P* owner can’t get answers.
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    29. #27
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      Hello everyone

      So only now i have an update but then again not positive.
      In one way Volvo was nice and ordered a new transmission for the right side, put it in and gave me the car to test if the issue was fixed without cost.
      That is the positive part

      But the issue is exactly the same. Got the car yesterday late in the day and tested 10 minutes ago and it's not fixed.
      They say they check all components and can not find anything wrong visually, nothing seems damaged or with tolerance issues.
      I honestly do not know what to do anymore neither do them LOL

      https://drive.google.com/file/d/1bZ3...pS7bUcXXj/view
      Late 2016 V60 Polestar black Onyx proud owner

    30. #28
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      Quote Originally Posted by unhuzpt View Post
      Hello everyone

      So only now i have an update but then again not positive.
      In one way Volvo was nice and ordered a new transmission for the right side, put it in and gave me the car to test if the issue was fixed without cost.
      That is the positive part <img src="http://www.vwvortex.com/Anthony/Smilies/smile.gif" border="0" alt="" title="Smile" class="inlineimg" />

      But the issue is exactly the same. Got the car yesterday late in the day and tested 10 minutes ago and it's not fixed.
      They say they check all components and can not find anything wrong visually, nothing seems damaged or with tolerance issues.
      I honestly do not know what to do anymore neither do them LOL

      https://drive.google.com/file/d/1bZ3...pS7bUcXXj/view
      I read somewhere related to another Volvo model where someone who had a similar problem. Turns out it was the heat shield behind the rotor hitting something. I would say check that out to see if you see any damage there.

    31. #29
      Junior Member mtnpolestar's Avatar
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      Quote Originally Posted by unhuzpt View Post
      Hello everyone

      But the issue is exactly the same. Got the car yesterday late in the day and tested 10 minutes ago and it's not fixed.
      They say they check all components and can not find anything wrong visually, nothing seems damaged or with tolerance issues.
      I honestly do not know what to do anymore neither do them LOL

      https://drive.google.com/file/d/1bZ3...pS7bUcXXj/view
      Or a rock/pebble caught between the heat/dust shield and it makes all kinds of noises, scraping and squealing etc. Or the heat/dust shield is bent and hitting the rotor.

    32. #30
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      I cannot view the video from work but agree with the latter responses that this could be a brake shield issue... Does it sound like a really bad screeching/scraping noise? If so, possibly something flexes when the wheel is turned all the way to lock that shifts the shield into the inner part of the rotor and if a rock was in there the sound would be particularly bad. Just be careful chasing that as the dust shields can be finicky when you bend them. I had a rock get stuck like this and it made an incredible racket. But still, this wouldn't explain why it only makes the noise with the 20" wheels on...

      Sorry bud. I will view this vid as soon as I get home and get back to you. I hate seeing another Polestar owner going through this. I can't be something that difficult...
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    33. #31
      Senior Member ZZZZZZZ's Avatar
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      That's a racket. So weird it happens with the 20 and not 19. Hopefully something simple.
      How can the dealer not understand and see this/hear this??
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    34. #32
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      Finally got around to watching the vid - apologies for the delay. That is very much audible. When you say a transmission for the right side I wonder if you mean an axle or a wheel bearing. Obviously a little bit of a language barrier along with translation. And then they said there was nothing else they could figure out about this? Sheesh...

      With that popping/clicking, possibly an axle but if it goes away by putting the smaller wheels on, check to see if the tire is hitting the fender liner. It almost sounds similar to the bike wheel playing card scenario. It shouldn't be this difficult to diagnose... if the heat shield is making contact with the rotor, you could probably see wear marks on it. Same with the fender liner. You would likely see marks from where the tire was contacting it. However, with the heat shield and rotor, I don't envision them making a popping or clicking sound. You might want to see if the fender liner is making contact with a tread in the tire which somehow makes it pop or click.

      Hope any of that was helpful. Please post up again to let us know if you've made any progress with this.
      Last edited by demonte1997; 06-27-2020 at 05:31 PM.
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