2020 S60 Alignment Issue
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    1. #1
      Junior Member charman93's Avatar
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      2020 S60 Alignment Issue

      Hello! I am hoping someone can help. Leased a 2020 S60 T5 Momentum with 18" wheels in April. While test driving, noticed a pull to the right, alignment was performed before picking it up. After picking it up, pull was still noticeable so returned the vehicle, and alignment was performed again. Had the tires rotated balanced around 3,200 miles per the maintenance schedule in the owner's manual. After this, the pull returned and alignment was performed again... but it was not corrected. Car is currently at the dealer again and they are not stating they can not do anything else, that everything is within spec and approved by a field technician. When the steering wheel is centered, the car pulls to the right. If the car is centered in the lane and I take my hands off the steering wheel, it tracks straight with the steering wheel off-center. I am not sure what to do at this point, any input would be greatly appreciated!
      2020 Volvo S60 T5 Momentum | 2020 Volvo XC60 T5 Inscription

      Previous:
      2011 Volvo S80 3.2 Inscription | 2013 Volvo XC60 3.2 Platinum | 2017 Volvo S60 T5 Inscription Platinum | 2018 Volvo XC60 T5 Inscription

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    3. #2
      Member Avboden's Avatar
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      You keep bothering the dealer and if they can't fix it you push them to swap the vehicle to a new lease
      2019 S60 T6 Inscription
      1998 V70R. RIP Transmission
      1973 Volvo 1800ES which will someday get a T6 engine

    4. #3
      Junior Member
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      It's definitely annoying when a small thing can't be fixed! It might be big to you, and it's impossible for me to tell just how bad it is here from the internet. At least you would probably have an uphill battle to get an entire car replaced for that.

      Alignment is funny because it's hard to find a perfectly level road. Most roads are crowned for water drainage, so a perfectly aligned car will pull to the right on most roads. A freeway is a great way to test this, as the entire strip in one direction is crowned and you can drive in the left lane (should pull a little left) and the right lane (should pull a little right) to put your mind at ease.

      Working under warranty means you have to work with the dealer. What I would normally do where I am footing the bill, is take the car to an alignment specialist shop, I happen to have one in the area I've used and they have aligned cars to my specs for track days and stuff. Those guys know what they are doing. I don't know how the dealers are, but the tire shops, they usually have the fancy equipment but the operator is just moving some stuff around until the machine reads it in spec, and job done.

      The the specific problem as you state, it sounds like the car is tracking fine, the steering wheel is just a bit off. The alignment guys I have used would tweak that is a few min by adjusting the tie rods, you move one side in and the other side out the same amount. Alignment stays the same but the steering wheel can be centered that way. You might ask if they are willing to do that?

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    6. #4
      Senior Member Wayne T5's Avatar
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      I would ask to try another car from the new car inventory and see if it does the same thing - I doubt it does. Take the service manager on back to back rides in the new car and your car. If the dealership is unable or unwilling to rectify then I'd ask that the car be swapped out, as was suggested.
      Past: '94 854, '99 S70 T5 SE, '99 S70 GLT, '04 S60R M, '12 S60 T5, '13 S60 T5, '15 S60 RD, '05 V70R GT
      Present: '95 854 T-5R, '06 XC70, '15 XC70 T6, '15.5 XC60 T6, '16 V60 P*

    7. #5
      Junior Member
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      I had a similar issue with my brand new car as well. Here's the link to the previous thread.

      https://forums.swedespeed.com/forum.php/#/topics/611979

    8. #6
      Junior Member
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      Feb 2020
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      Columbus, OH
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      If it helps, I have noticed that the steering wheel on mine is angled a bit to the left ever since new when I am driving in a straight line.

      I've had the issue in the past with other cars that after they get aligned, the steering wheels are off centered. Usually I would take them back and request to "center" the wheel. This has usually gotten me the result I have wanted.
      Current: 2005 Saab 9-5 Aero, 1986 Saab 900 Turbo Convertible
      Past: 2020 S60 T5 Inscription (VCNA Buyback), 2013 Acura TSX, 1999 Saab 9-3 Viggen

    9. #7
      Per other suggestions, ask that a tech or general manager do a ride along. Shoq him / her the problem and then ask that they take the wheel. Taking your word at face value, if there's a problem, it needs resolved. If the issue cannot be fixed, then a trade assist needs done.
      Last edited by MyVolvoS60; 06-24-2020 at 12:23 AM.

    10. #8
      Junior Member charman93's Avatar
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      Thank you all for the feedback and information! The service manager finally rode with me and noticed the issues. They performed a road force balance which eliminated most of the vibration and performed another alignment which did not fix the pull issue. I will probably be taking it back in next week, just want this issue resolved!
      2020 Volvo S60 T5 Momentum | 2020 Volvo XC60 T5 Inscription

      Previous:
      2011 Volvo S80 3.2 Inscription | 2013 Volvo XC60 3.2 Platinum | 2017 Volvo S60 T5 Inscription Platinum | 2018 Volvo XC60 T5 Inscription

    11. #9
      Quote Originally Posted by charman93 View Post
      Thank you all for the feedback and information! The service manager finally rode with me and noticed the issues. They performed a road force balance which eliminated most of the vibration and performed another alignment which did not fix the pull issue. I will probably be taking it back in next week, just want this issue resolved!
      Out of curiosity are you working with Park Place or Autobahn?

    12. #10
      Junior Member charman93's Avatar
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      Quote Originally Posted by MyVolvoS60 View Post
      Out of curiosity are you working with Park Place or Autobahn?
      Park Place!
      2020 Volvo S60 T5 Momentum | 2020 Volvo XC60 T5 Inscription

      Previous:
      2011 Volvo S80 3.2 Inscription | 2013 Volvo XC60 3.2 Platinum | 2017 Volvo S60 T5 Inscription Platinum | 2018 Volvo XC60 T5 Inscription

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