Ugh, after the whole map debacle, I now realized my car has no voice control, the area is completely greyed out. This occurred after performing the USB stick update which reported as successful. I tried to upload it again and it says "Newer version already installed." I verified my master language is US English. All of the other languages show as greyed out as well. This is what the screen looks like, this is so frustrating.
Any suggestions? This is a 2016, I've never had issues before, but something about the last total system update performed in early August really messed this thing up.